Recover your license
Lost your Trace license key? You can retrieve it in under a minute.
Self-service recovery
Access the customer portal using your purchase email. You'll receive a magic link to view all your orders and license keys.
View my orders & licensesYou'll be redirected to our secure payment partner (Lemon Squeezy).
Need help?
If you're having trouble accessing your license, contact our support team. Please include your purchase email address.
[email protected]